Warranty Information
At IRONVAN Living Collection, we stand by the quality and longevity of our furniture to well outlast this period, this covers the rare instance of any faults appearing within this time.
Generally, all of our products are covered by a Minimum One-year warranty period – that some of our products may have a longer warranty such as the frame of the upholstery products and some of the slate made tables.
The warranty period starts from the date of purchase, and only covers defects that are not a result of normal wear and tear, a natural characteristic of the material used or evidence of abuse.
Please ensure that your furniture is used as it was intended, or else the warranty will become void if the circumstance occurs as below:
- The product has not been maintained as per the product care details on our website; or
- The product is misused, abused, dropped, exposed to extreme temperatures or extreme sunlight, or not properly maintained; or
- The product is modified, incorrectly used, subject to incorrect electrical supply or used with inappropriate accessories.
In addition, warranty does not apply to product including clearance products, discontinued products and special sales order with conditions-such as product defects caused by shipping.